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Support
Last updated: June 2026
Need a hand with 18Snap? We're a small team and happy to help. The fastest way to reach a human is email — we typically reply within a couple of days.
Email us
Common questions
Card looks off? Make sure the whole scorecard is in frame and well lit, then re-snap. You can also tweak any misread number before you share.
Restoring a purchase
Switched phones? Open 18Snap and tap "Restore Purchases" — Pro is tied to your App Store account, so no login is needed.